FAQ
Q: Are you the manufacturer?A: Yes we are professional glass manufacturer in China Hebei. Welcome to visit us.Q: Can i order samples? Are they free of charge?A: Yes, we do sample orders, sample fees are needed, but we will treat the sample fees as deposit, or refund it to you
in bulk order.
Q: How about the quality warranty?A: We have strict control of quality from material to shipment, use top grade CTN as our standard packing, surfacewill be wrapped by PE form or bubble wrap, if you find our products damaged in the container, free ones will be offered within next order.
Q: What payment terms you usually do?A: Our payment term is usually 30% deposit and 70% balance against B/L copy by TT or LC.
Trade assurance is available too.Q: What's the MOQ and delivery time?A: The moq of our products is 200pcs/color/model, the delivery time is 15-20days after deposit. Some of them are in stock please contact us before place an order.Q: Why choose us ?A: 100% delivery on time ,100% payment assurance ,100% quality assuranceQ: How long does it take to execute my order?A: That depends on the size and complexity of the order. Please tell us the quantity and model number of the products you are about to order, so that we will give you a detailed schedule.Q: If I go to China to place order,what kind of service will you afford?A: We always with great pleasure at your service. We would book hotel reservation and make a schedule for you in and market, and assist you with product sourcing.Q: Can I visit your company?A: Of course, we have a showroom in Hebei, China. If you want to order our products and visit our company, please contact us to make an appointment.
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